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Last week's fire was stoked by Santa Ana winds as it swept southwest through the mountains about 90 miles east of Los Angeles. The flames overran the fire crew, destroyed 34 homes and charred more than 60 square miles before being contained Monday. "If they say they want to win the war on terror, but call for America to pull out of what al Qaeda says is the central front in this war, ask them this question: 'What's your plan?' " Bush said at a rally for Missouri Sen. Jim Talent, who is seeking re-election in one of the tightest races in the nation. (Watch how Bush is picking his election battles -- 1:36 ) The airplane, which also carried flight instructor Tyler Stanger, struck the building and fell 30 stories to the street below. Investigators do not say whether they determined who was at the controls of the Cirrus SR20. Previewing his weekend at his Texas ranch, Bush said he planned to be with his wife, Laura, to celebrate her birthday Saturday.
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Several thousand GOP supporters cheered Bush as he strode into the darkened Springfield Exposition Center where volunteers handed out signs that said "Cards fans for Talent" -- a reference to the St. Louis Cardinals' World Series victory. The report issued Friday said the airplane was flying along the East River between Manhattan and Queens when it attempted a U-turn with only 1,300 feet of room for the turn. To make a successful turn, the aircraft would have had to bank so steeply that it might have stalled, the NTSB said in an update on the crash. "If they say they want to win the war on terror, but call for America to pull out of what al Qaeda says is the central front in this war, ask them this question: 'What's your plan?' " Bush said at a rally for Missouri Sen. Jim Talent, who is seeking re-election in one of the tightest races in the nation. (Watch how Bush is picking his election battles -- 1:36 ) The airplane, which also carried flight instructor Tyler Stanger, struck the building and fell 30 stories to the street below. Investigators do not say whether they determined who was at the controls of the Cirrus SR20.
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Funeral services were also scheduled over the next several days for firefighters Jess McLean, 27, of Beaumont; Daniel Hoover-Najera, 20, of San Jacinto; Mark Loutzenhiser, 43, of Idyllwild; and Pablo Cerda, 23, of Fountain Valley. A public memorial service for all five men was planned for Sunday. Funeral services were also scheduled over the next several days for firefighters Jess McLean, 27, of Beaumont; Daniel Hoover-Najera, 20, of San Jacinto; Mark Loutzenhiser, 43, of Idyllwild; and Pablo Cerda, 23, of Fountain Valley. A public memorial service for all five men was planned for Sunday. Previewing his weekend at his Texas ranch, Bush said he planned to be with his wife, Laura, to celebrate her birthday Saturday. Three firefighters died when the flames swept over their truck, and a fourth died soon after at a hospital. A fifth was taken off life support and died this week. The last time so many firefighters were killed battling a wildfire was July 1994, when 14 were killed near Glenwood Springs, Colorado, according to the National Interagency Fire Center.
从 技 术 走 向 管 理 --------------------------------------------------------------------- 时间与地点: 2011年01月20-21日 北京 2011年01月24-25日 深圳 授课方式:案例分享、实务分析、互动讨论、项目模拟、培训游戏 培训对象:企业CEO/总经理、研发总经理/副总、公司总工/技术总监、研发项 �����目经理/产品经理、中试部经理、研发质量部经理、PMO(项目管理 �����办公室)主任、走上管理岗位的技术人员等 学习费用:3,200元 / 2人(买一赠一,不再打折,含培训、教材、午餐等) M.M.C.管 理 学 院 全国统一服务热线:400-8899,628 华东地区专线:021-5109,9475 广东地区专线:020-3452,0981 电 邮:rdwork@126.com --------------------------------------------------------------------- 课程背景: 根据我们多年从事研发管理咨询的经验发现中国企业95%以上的研发中基 层主管都是从技术能力比较强的工程师中提拔起来的,很多刚刚走上管理岗位 的研发人员角色不能转换,过度关注技术细节;认真帮助下属可是他们并不买 账;凡事亲力亲为,忙得焦头烂额,可是上司却嫌效率太低;希望下属多提意 见,可是他们却什么都不说,不愿意承担责任;上司让制定工作计划,可却无 从下手;不知道如何分派工作,如何领导团队,更不知道如何确保你的团队不 出差错……致使疲惫不堪却还不能有效达到整体目标.从一名只对技术负责的 技术人员转变为对全流程负责的项目经理和对某一专业领域负责的部门经理, 在这个转变的过程中,技术人员要实现哪些蜕变、要掌握哪些管理技能、如何 培养自己的领导力等是本课程重点探讨的内容。 --------------------------------------------------------------------- 课程收益: 1.分享讲师上百场研发管理培训的专业经验,通过现场的互动帮助学员理清走 �向管理的困惑 2.总结和分析技术人员从技术走向管理过程中常见的问题 3.掌握实现从技术走向管理的过程中要实现的几个转变 4.了解从技术走向管理的五个好习惯(结果导向、综观全局、聚焦重点、发挥 �优势、集思广益) 5.掌握与领导沟通的方法技巧 6.掌握走上管理工作岗位后需要掌握的四个核心管理技能(目标与计划、组织 �与分派工作、控制与纠偏、领导与激励) 7.了解成功实现从技术走向管理转变的几个关键要素 8.分享讲师数十个咨询项目的研发管理的案例资料(模板、表格、样例……), �帮助学员制定 Action Plan,使得学员参训后回到自己的公司能够很好实践 -------------------------------------------------------------------- 课程大纲: 一、案例分析(0.5) 1)讨论:技术走向管理的烦恼 二、从技术走向管理的角色定位和角色转换(1.5) 1)为什么要从技术走向管理(背景、原因) 2)技术人员的角色定位和素质模型 3)管理人员的角色定位和素质模型 *企业价值链分析、研发在企业价值链中的位置 *研发管理体系的10大构成要素 *研发管理的分类(预研、技术开发、产品开发的不同) *有哪些技术管理职位 4)技术型管理者的角色与核心工作(技术管理者的不是说不要技术,而是层次 越高的技术管理者,越需要技术广度、技术敏锐度与市场敏锐度,而且更需要 沟通、管理与领导技能) 5)技术人员与管理人员的特质 6)研发人员的特点 7)角色转换过程中常见的问题分析 *自己解决问题到推动他人解决问题 *刚性和弹性的掌握 *从管事到管人与事的转变; *从发现问题到推动解决问题的转变; *从好人到灰人的转变; *从标准化到合理化的转变; *从外方内方到外圆内方的转变; *从自己做事到让别人做事的转变 *从追求个人成就感到追求团队成就感的转变 *从追求真理到把握灰度的转变 8)角色转换的成长之路(角色、态度、知识、技能) 9)演练与问题讨论 三、从技术走向管理必备的好习惯(3.5) 1)习惯的价值与培养 2)习惯与原则 3)习惯之一:成果导向 *过程和结果的关系 *不同研发职位应完成的结果 *追求过程的快乐还是成果的快乐 *成果导向对研发管理者的要求 *研讨:研发管理者在具体工作中怎么做才算是成果导向? *点评:研发整体资源管理方法论(保证研发资源整体投入产出比) 4)习惯之二:综观全局 *对研发各级管理者来说全局在哪里? *综观全局的要求(理解自己在研发价值链中的位置和贡献) *建立研发技术团队的创造性与规范性相结合的文化 *研发工作的特殊性决定了创造性和规范性的冲突 *解决这个冲突的思路 *团队游戏规则的建立 *案例研讨:管理者在何种情况下可以破例? *案例研讨:研发团队提倡什么,反对什么? *案例研讨:游戏规则建立中的赏罚基本原则是什么? *研发型团队创造性文化的建立(鼓励创新,鼓励犯错误,鼓励创造性) *研发型团队规范性文化的建立(规范性、纪律性、过程标准性、可制造性、 可服务性、保密性等) *国内外优秀技术型企业的文化解剖与比较分析 5)习惯之三:聚焦重点 *研发管理人员忙碌却无成效的原因剖析 *研发管理人员的工作分类(四个象限)和时间管理 *问题解答:谁都知道应当按四个象限安排工作顺序可为什么我们总安排不好? *讨论:对研发管理者来说到底什么是重要的工作?领导交代的工作到底属于 哪个象限? *案例:李经理的工作如何聚焦重点 6)习惯之四:发挥优势 *不同的研发人员有什么优势 *是发挥优势还是克服弱点 *发挥优势要求我们做到什么 *采用什么方法才能发挥不同研发人员的优势 7)习惯之五:集思广益 *小游戏 *怎样才能使研发团队绩效最大化 *研发团队合作的5种方式 *因为差异(四个层次)所以要集思广益 *差异会导致冲突吗?差异与冲突的关系 *研发冲突的原因 *为什么研发人员与测试人员、QA会有冲突 *冲突的破坏性和建设性 *冲突的状况与组织绩效 *看录象中的冲突进行讨论(项目经理、QA、下属的关系) *集思广益经常使用的方法论(脑力激荡法、德尔菲) 四、研发管理者如何与领导沟通(1.5) 1)研发管理者自己沟通能力不强而领导又不懂技术怎么办? 2)为什么研发工作自己觉得开展的很好却得不到老板或领导的认可? 3)与领导沟通的重要性 4)无数"革命先烈"的教训分享 5)领导的沟通类型 6)领导的沟通类型对沟通的影响 7)与领导沟通的难题(尤其是没有技术背景的领导) 8)与领导沟通的要点 9)高层领导喜欢的沟通方式 10)与领导沟通的方式、方法与技巧 11)与领导沟通谨慎换位思考 12)向领导汇报方式和工具 13)汇报会上领导常问的问题分类 14)为什么领导在会上总是不断追着问? 15)高层管理者对研发的沟通信息需求(开发状况、资源状况、管理优化状况) 详细介绍和模板演示 16)分辨领导的真正需求 17)要想成功从技术走向管理首先做个成功的下属 18)如何做个成功的下属 19)研讨:学习本单元的体会列出以后改进的三个要点 五、从技术走向管理的四个核心管理技能之一:目标与计划(1.0) 1)目标对我们的影响 2)个人目标和团队目标的关系 3)如何根据公司的战略要求制定研发部门和研发项目的目标 4)研发部门和项目的目标如何分解到个人 5)如何帮助下属制定工作目标 6)目标的制定与下达(SMART化、愿景化、共享化、承诺化(PBC)) 7)研发项目的目标为什么不容易SMART 8)为什么培训了很多次SMART研发项目目标还是做不到SMART 9)研发工作计划的PDCA循环 10)产品平台规划、产品路标规划和产品计划、版本计划、特性计划之间的关系 11)研发流程与计划的关系 12)研发项目计划制定的流程 13)PERT、关键路径和GANNT 14)为什么研发项目计划不用PERT图 15)产品开发计划如何分成四级(这四级计划的责任主体和制定时间点) 16)研发计划与资源计划的管理 17)资源计划指导书举例 18)资源实施对开发进度的影响 19)演练:每个小组制定一个半年计划,发表! 六、从技术走向管理的四个核心管理技能之二:组织与分派工作(2.0) 1)常见研发组织形式及优缺点 2)如何对研发工作进行分解 3)给研发人员分派工作的原则 4)给研发人员分派工作的步骤 5)给研发人员分派工作中容易出现的问题 6)研发沟通管理的内容 7)沟通的目的与功能 8)沟通的种类与方式 9)有效沟通的障碍/约哈里窗 10)面对面沟通避免的小动作 11)如何给其它部门分派研发工作 12)研发执行力缺失的原因分析 13)研发管理人员在分派工作中容易存在的问题、原因和克服 14)给研发技术人员创造愿景、描绘愿景,尤其是关于项目与团队前途 15)目标共享与任务分配(目标的共享化、目标的承诺化、目标的系统化、任 务分配的原则、分配时的抗拒处理、分配时的控制紧度、分配后的跟踪与控 制、结果反馈) 16)给研发技术人员空间(猴子管理、授权的五个原则、共享与参与管理) 17)活动演练 30 分钟:扑克游戏――上中下三层互动(体验:管理对人与对 事,三层角色定位,目标下达,控制与跟踪,愿景与目标共享,结果反馈等) 18)案例研讨:研发技术型团队的成员常被迫承担紧急的项目周期,该如何处理? 19)案例研讨:给予研发技术人员的空间到底多大,犯什么样的错误可以接受? 20)案例研讨:任务下达后完成得不好但因为是碰到困难又怎么处理? 21)案例研讨:一个人承担多个项目遇到资源冲突怎么办 22)案例研讨:两个领导意见不一致,怎么办? 七、从技术走向管理的四个核心管理技能之三:控制与纠偏(1.5) 1)研发工作为什么难以控制 2)研发工作的问题管理与风险管理 3)研发工作追踪的步骤 4)研发工作控制方法之一:会议(具体操作与模板) 5)研发工作控制方法之二:报告机制(具体操作与模板) 6)研发工作控制方法之三:审计(具体操作与模板) 7)研发工作控制方法之四:合同书与任务书(具体操作与模板) 8)研发工作控制方法之五:预警系统(具体操作与模板) 9)研发工作控制方法之六:经验教训总结(具体操作与模板) 10)研发工作控制方法之七:测评(具体操作与模板) 11)研发工作控制方法之八:非正规控制(具体操作与模板) 12)研发工作如何度量、量化管理(有哪些量化指标、PCB) 13)研发部门中的"因人而异"的管理方法 *白金法则 *如何管理你团队性格特征不同的下属 *案例分析:如何考察与识别有管理潜力的技术型部属? *尊重研发技术人员个性的沟通模式与方法 *如何揉合技术型团队? *案例研讨:如何管理技术型团队中的悍将、润滑油、老黄牛型的部属? 14)研发财经与成本管理的最佳实践 15)研发费用和成本的控制要点 16)贯穿开发全流程的研发费用跟踪和控制要点 17)研发费用管理的全流程 18)设计成本的管理方法――目标成本法及应用 19)产品生命周期成本的定义与沟通要素 20)如何控制产品生命周期成本 21)如何从财务和投资角度控制研发多项目资源 22)关于控制的误区(用人不疑、甩手掌柜、与创新的矛盾) 23)关于研发执行力 八、从技术走向管理的四个核心管理技能之四:领导与激励(2.0) 1)研发领导权威力的来源 2)研发领导如何发展个人魅力 3)如何针对不同环境和不同的研发人员进行情景领导 4)讨论:如何增进研发团队的凝聚力和士气 5)研发领导如何授权 6)研发领导如何辅导下属和培养接班人 7)研发人员的考核与激励(专题讲解) 8)建立功能型团队与项目型团队面向结果的绩效考核办法 *定性与定量考核法; *有效理解结果、过程、投入的考核之间的关系; *关键绩效指标考核法(KPI法):模板、业界案例、练习 *平衡计分卡考核法(BSC法):模板、业界案例 *个人业务承诺法(PBC法):模板、业界案例、练习 *考核流程与360度考核法:业界案例比较分析 *末位淘汰法 *各层次技术人员考核要求及关键内容 *绩差人员以及绩优人员的绩效评价面谈方法 *国内外优秀标杆企业案例与模板研讨 9)研发技术型人才的培育与任职资格管理 *研发技术型人才的素质模型与特点 *培育部属(辅导的7步结构、研发技术人员积极意愿度的培育、能力度的培 育、如何培养研发技术型新手、如何培养研发技术型骨干与高端人才) *任职资格管理(双阶梯职业通道模型、任职资格的目的与作用、任职资格的 体系与标准、认证与成长职涯发展) *基于任职资格的研发技术型人员的培训实习体系 *专业技术人才和专业技术管理人才(系统工程师、QA、项目经理等)的正式 培养机制――资源池 10)研发技术型人才的非物质激励与物质激励方法 *研发技术型人才的需要 *案例研讨:研发技术型人才受什么因素激励? *案例研讨:技术型团队的士气受哪些因素影响? *案例研讨:技术型团队的凝聚力受哪些因素影响? *管理者的红黑脸方法(勋章、鲜花、鼓励、期望、赞美;警告、批评、敲打 、揉搓、杀鸡骇猴、痛骂等) *案例研讨:如何对技术型部属使用红脸? *案例研讨:如何对技术型部属使用黑脸? *案例研讨:能干的技术型部属犯了错误如何处理? *案例研讨:如何在能力比你强的技术型部属中树立你的威信? *研发技术型人员的物质型激励:金手铐、薪酬包组合、组合结构、薪酬分配 、薪酬梯级、工资奖金比例 *资力能力及报酬的关系、业界案例 *技术人员离职的征兆管理以及如何留住有价值的知识型员工 11)演练与讨论 九、成功实现从技术走向管理转变的关键(0.5) 1)成功的实现角色换位 2)管理技能的培养 3)个人修炼(习惯、领导力、沟通能力) 4)组织的融合和团队的打造 5)给刚走上管理岗位的技术人员推荐的书籍和电影 --------------------------------------------------------------------- 专家简介: 朱老师(Giles) -资深顾问 专业背景 10多年高科技企业产品研发和研发管理工作经历,具备十多年的产品开发、项 目管理、研发管理、高层管理、研发咨询等丰富的技术和管理经验。在国内某 大型知名企业工作期间,负责多个大型项目开发、管理工作,主持开发了多款 成功的产品;长期与国际顶尖咨询顾问一起工作,作为研发唯一的核心小组成 员全程参与了IPD项目的母项目ITS&P项目,作为IPD的筹备小组副组长,筹备并 全程参与该公司研发管理变革项目(IPD)的规划和实施,推动该公司研发体系 的创新文化建设。 咨询背景 作为项目总监、带领咨询团队,成功为某电气集团、国内某知名网络公司、某 知名电子公司、交通运输业某集团、某电子(芯片开发商)、中国电子科技集 团某研究所等数十个企业进行了研发流程、流程管理、项目管理、技术创新及 研发人力资源管理体系等方面的管理咨询项目,帮助这些企业建立高效、完备 的研发管理体系,对中国企业研发管理体系及创新体制有着深刻的研究和理解, 受到客户的高度评价。 培训背景 曾在各地多次举办产品开发流程设计、研发项目管理、从技术走向管理等公开 课,为数千家企业提供了研发管理公开课的培训,为数百家企业进行了研发管 理的内训;在培训咨询的10年间,作为咨询项目总监和项目经理成功完成了数 十个研发管理咨询项目体系的建设(技术创新文化、研发流程体系、项目管理 体系、研发人力资源体系),有着丰富的研发管理咨询经验,涉及的行业包括 通信、软件、家电、电信运营商、芯片等,项目范围涉及需求工程、产品规划 、产品开发流程、研发项目管理、研发绩效管理、技术创新等模块体系,帮助 这些企业建立高效、完备的研发管理体系,对中国企业研发管理体系及创新体 制有着深刻的研究和理解,受到客户的高度评价。 --------------------从技术走向管理高级研修班-----------------------------
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District Attorney-elect Rod Pacheco said the evidence against Oyler was "overwhelming," but he did not disclose a motive and would not say what led investigators to Oyler. The NTSB's update outlined factual information about the crash, but did not conclude what the probable cause of the crash was. The full board will likely vote on a ruling at a later date. "The truth is the Democrats can't answer that question," Bush said. "Harsh criticism is not a plan for victory. Second guessing is not a strategy. Previewing his weekend at his Texas ranch, Bush said he planned to be with his wife, Laura, to celebrate her birthday Saturday.
-------------------------------------------------------------------------- 研发人员的绩效考核与激励 -------------------------------------------------------------------------- 时间与地点: 2011年01月20-21日 深圳 2011年01月24-25日 北京 授课方式:案例分享、实务分析、互动讨论、项目模拟、培训游戏 培训对象:企业CEO/总经理、研发总经理/副总、公司总工/技术总监、产品经理/研发 项目经理、研发职能部门经理、研发骨干、测试经理、QA经理、技术部门主管、人力 资源经理等 全国统一服务热线:400-8899,628 华东地区专线:021-5109,9475 广东地区专线:020-3452,0981 电 邮:rdwork@126.com 学习费用:3,200元 / 2人(买一赠一,不再打折,含培训、教材、午餐等) -------------------------------------------------------------------------- 课-程-背-景: 研发人员的考核与激励是企业高层领导、研发经理、人力资源经理最为头疼的问 题之一,高层领导和研发管理者在进行研发绩效管理时经常遇到以下问题: 1、如何通过绩效管理的方法引导开发人员为公司市场目标的达成而努力? 2、研发体系是否应该有严格的考核制度,这样会不会挫伤研发人员的积极性? 3、研发的KPI指标体系如何进行分解,KPI指标如何进行量化和过程跟踪? 4、技术工作如何进行量化,不能量化的工作是否可以考核? 5、绩效目标制定和考核结果反馈的过程中如何与员工进行沟通? 6、研发绩效管理中如何处理好考核的结果与过程并重的特点? 7、如何平衡研发结果的滞后和研发人员的及时激励之间的关系? 8、在激励不足的情况下如何达到预期目标并不至产生负面作用? 9、研发内部如何针对不同的职位进行分类的考核(部门主管、项目经理、员工……)? …… 本课程在过去4年讲授的基础上作了大量的更新,结合企业主管面临的这些问题总 结出适合不同发展阶段的企业研发人员绩效管理的解决之道,非常强调从业务的角度 来进行研发的绩效管理,通过多年的总结得出的一些理论及实践来指导研发及人力资 源部门的主管对于研发绩效管理有一个明确的、理论与实践结合的、可操作的方法, 从而提高研发的管理效率,提高投入产出比。 -------------------------------------------------------------------------- 课-程-收-益: 1.分享讲师上百场研发管理培训的专业经验,通过现场的互动帮助学员理清适合自己 企业的研发绩效管理方案 2.分析并了解业界公司在研发人员考核和激励方面存在的主要问题及解决办法 3.掌握研发的价值链,研发价值创造、价值评价和价值分配的各环节的重点 4.掌握研发中高层管理者述职管理的制度、方法和操作技巧 5.掌握如何从整个企业的价值链来分解企业的KPI指标,从源头理清研发的价值链 6.掌握研发团队和个人的绩效目标制定的方法(PBC) 7.掌握研发团队和个人的绩效辅导的方法和行之有效的操作技巧 8.掌握绩效管理的PDCA循环,绩效的评价和反馈的技巧 9.掌握研发绩效管理结果的应用和研发体系的奖金分配方法,结合企业的自身情况设 计激励措施 10.分享讲师数十个咨询项目的绩效管理的案例资料(模板、表格、样例……),帮助 学员制定Action Plan,使得学员参训后回到自己的公司能够很好实践 -------------------------------------------------------------------------- 课-程-大-纲: 一、案例分析 1.分析角色A(主管)和角色B(跨部门工作的员工)在该案例中各承担哪些职责? 2.造成绩效考核结果无法达成共识的原因是什么? 3.这个案例中体现了哪些研发绩效管理的特点? 4.思考:这种情况在自己的公司是否普遍存在? 二、研发人员的考核与激励概述 1.研发绩效管理面临的主要问题 1)研发绩效管理流于形式、没有标准、秋后算帐 2)研发人员的"幼稚"、盲目创新 3)研发团队的激励手段缺乏和滞后 4)研发的计划太具有挑战性,导致绩效目标无法达成,造成考核困难 5)…… 2.针对以上问题业界最佳实践的解决之道 3.研发的价值链分析 4.研发绩效管理的独特性 1)创新型工作的特点 2)研发人员的特点 3)研发绩效管理的原则 5.研发绩效管理的PDCA循环(计划、辅导、考核与评价、反馈) 6.如何利用绩效管理对产品开发进行牵引 7.研发人员激励要素的构成 8.研发人员激励措施的设计 1)物资激励 2)非物资激励 3)激励手段的灵活运用-》如何低成本达到良好的效果 9.研发人员绩效管理的总体思路 1)研发中高层的绩效管理 2)产品经理&职能部门经理的绩效管理 3)基层员工的绩效管理 10.实例讲解: 1)爱立信及IBM公司的研发绩效管理的PDCA循环 2)某案例公司研发人员常用的激励手段 11.咨询案例分享: 1)某案例公司研发绩效管理体系的建立过程及关键点 2)在建立研发绩效管理体系过程中需要注意的问题(业务部门承担什么职责、人力资源 管理部门承担什么职责) 12.演练与问题讨论 三、研发中高层领导的述职管理 1.如何理解研发绩效管理要从源头来抓 2.业界优秀公司管理研发中高层绩效管理的思路 3.研发中高层领导述职管理的误区 1)述职会成为故事会 2)述职报告没有形成规范(述职报告本身就将研发的业务定义清晰了) 3)每个述职者述职均非常优秀,但是公司业绩不行 4)没有述职评议的标准 4.研发高层领导述职管理的原则 5.研发高层述职管理的模型 6.研发高层述职管理的内容 1)述职报告的构成及关键内容 2)研发中高层的关键绩效指标(KPI) 7.研发高层述职管理的操作 1)操作的流程 2)述职评议的过程 8.研发中高层领导的任职资格管理 1)任职资格标准 2)任职资格中如何关注行为规范 3)任职资格如何进行评议 9.实例讲解: 1)Microsoft公司和IBM公司的述职报告模板 2)某案例公司的研发中高层领导的任职资格标准分析 3)某案例公司年度任职资格评议的过程分析 10.行动计划: 1)如何形成贵公司的研发中高层述职报告的模板 2)贵公司研发中高层述职中的关键点 11.演练与问题讨论 四、基于价值链的研发KPI指标设计 1.业界公司KPI指标制定过程中的误区 2.如何从端到端的流程的角度来设计研发的KPI指标 3.研发体系KPI指标制定的原则 4.研发体系KPI制定的方法 1)平衡计分卡的方法 2)鱼骨图的方法 5.设定研发KPI需要考虑哪些因素(I、T、Q、C、S) 6.研发体系的KPI指标库 1)产品线的KPI指标 的制定(产品线总监、产品经理、项目经理……) 2)资源线的KPI指标的制定(软件、硬件、测试、工艺、QA……) 3)职能管理部门的KPI指标的制定(HR、项目管理、配置管理……) 7.研发体系KPI的应用 8.研发绩效的量化管理 1)研发绩效量化管理中存在的问题 2)研发绩效量化管理的原则 3)量化不了结果的KPI指标怎么办? 4)研发绩效量化管理如何操作(考核绩效、考核改进) 9.咨询案例讲解: 1)某案例公司的研发体系KPI指标库(指标与部门的对应、标准定义、示例……) 2)某案例公司KPI指标的量化管理的经验数据��》过程能力基线PCB 10.行动计划: 1)构建贵公司研发体系的KPI指标库 11.演练与问题讨论 五、研发绩效的目标管理 1.研发绩效目标迷茫的原因分析 2.研发绩效目标的分层体系 1)研发高层的绩效目标 2)研发体系、各职能部门、产品开发团队、研发人员的绩效目标 3.研发绩效目标的来源 1)项目团队 2)资源部门 3)个人发展和成长 4.研发绩效目标制定的方法��个人绩效承诺PBC 1)赢的承诺(WINNING) 2)执行承诺(EXECUTION) 3)团队承诺(TEAMWORK) 5.采用个人绩效承诺PBC方式的优点分析 6.如何根据业务特点制定个人绩效承诺PBC 7.研发人员制定绩效目标存在的问题分析 1)目标太具有挑战性如何把握 2)工作经常发生变化或需求不确定绩效目标如何制定 3)计划发生较大延迟时绩效目标是否需要调整? 8.绩效承诺目标的跟踪与修改(PIP) 9.实例讲解: 1)某案例公司的个人绩效承诺PBC模板分析 2)某案例公司几个典型职位的个人绩效承诺(软件工程师、硬件工程师、测试工程师……) 10.演练与问题讨论 六、研发团队/个人的绩效辅导 1.研发管理中各种团队的构成 1)产品决策团队PAC 2)产品开发团队PDT 3)职能部门FT 2.研发团队中各种角色的职责 3.研发团队的各种考核模式 1)功能部门与项目考评相结合 2)项目考评方式 3)功能部门考评方式 4.研发个人绩效辅导的方式 5.研发人员工作太忙怎么辅导? 6.研发管理人员太忙怎么辅导? 7.针对不同类型的员工如何进行绩效辅导 1)指挥倾向型 2)关系倾向型 3)思考倾向型 4)听命行事型 8.实例讲解: 1)某案例公司的研发绩效辅导的要求和具体操作模板 9.演练与问题讨论 七、研发绩效的评价与反馈管理 1.研发绩效评价到底谁说了算(资源线、产品线、HR……)? 2.绩效评价的原则(程序公正、过程与结果并重) 3.绩效评价的结果是否公开(不公开、公开、部分公开……) 4.绩效评价方法 1)人与人比还是人与标准比 2)考核比例的控制(要不要比例、如何控制比例、如何避免轮流坐庄) 3)如何进行跨部门人员的绩效评价 4)新员工如何评价(经常是垫背的……) 5.绩效沟通反馈要注意的问题 1)绩效管理诊断箱 2)研发人员有效沟通的障碍 3)绩效反馈的方法(如何针对不同的人采用不同的反馈方式、场合、地点……) 6.如何面对员工质疑或投诉 1)可不可以民告官 2)如何处理打小报告、越级报告 7.绩效反馈的"一个中心、两个基本点和四项基本原则" 8.如何处理绩效反馈中的冲突 9.如何与研发系统的几类"特殊人员"进行反馈沟通 1)明星员工 2)问题员工 3)如何激活休克鱼? 10.实例讲解: 1)某案例公司的研发绩效反馈的操作表格和模板 11.案例讨论 八、研发绩效结果的应用及奖金分配 1.绩效考核结果运用的领域 2.如何根据绩效及任职资格调整薪酬(加薪、降薪) 3.研发奖金分配的价值导向 4.研发奖金的构成 1)个人奖/团队奖 2)项目奖 3)绩效奖 4)季度奖 5)年终奖 5.研发奖金分配的原则 6.研发季度、年度奖金的分配思路(蓄水池) 7.研发的薪酬与职位、任职资格、绩效之间的操作 8.实例讲解: 1)某案例公司研发体系奖金计算的公式及分配思路 2)某案例公司研发体系长期激励措施的设计和实践经验 9.案例讨论 -------------------------------------------------------------------------- 专家简介:曾老师(Jay ): 多年高科技企业研发管理实践,具有丰富的研发创新及产品规划管理、研发项目 管理、研发人力资源管理的理论与实战经验。在国内某大型知名企业工作期间,成功 担任了多个产品线的研发项目管理工作;长期与国际顶尖咨询顾问一起工作,全程参 与并协助推动该公司研发管理变革项目(IPD项目),同时兼任该公司高级讲师。后任 某知名软件企业信息安全事业部研发总监,很好的将研发管理变革的理论和实际经验 与公司的现状相结合,全面建立产品研发管理体系,具有丰富的研发管理经验。在进 行的各类公开课、内训培训中,广泛受到客户的一致好评和肯定。 ○咨询背景: 从事研发管理咨询工作以来,成功的主持了国内最大的某网络安全厂商、国内最 大的某建筑软件厂商、某大型自动控制设备生产厂商、某大型电信运营商的研发中心 、某大型系统集成公司(上市公司)等数十家企业的产品战略规划、产品开发管理(产 品开发流程、研发项目管理、研发的创新管理等)、组织设计、研发人力资源管理及 CMM/CMMI等方面的管理咨询项目。 ○培训背景: 曾在各地多次举办产品经理管理、研发项目管理、研发绩效考核、新产品开发流 程优化与管理等公开课,为数千家企业提供了研发管理公开课的培训,为数百家企业 进行了研发管理的内训;从事研发管理咨询工作以来,作为咨询项目总监和项目经理 成功完成了数十个研发管理咨询项目体系的建设<产品战略规划、 产品开发管理(产 品开发流程、研发项目管理、研发的创新管理等)、组织设计、研发人力资源管理及 CMM/CMMI等方面,有着丰富的研发管理咨询经验,涉及的行业包括通信、软件、家电 、电信运营商、芯片、医疗器械、交通运输等,帮助这些企业建立高效、完备的研发 管理体系。 -------------------------------------------------------------------------- 《研发人员的绩效考核与激励》报名回执表(FAX:0 2 0-345,068,95) 请填妥此表,发送至我公司传真:(请传真5分钟后来电确认是否收到)
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============================================================================== 2011经济趋势与企业战略决策 2011年1月14-15日(上海) ============================================================================== 运筹帷幄、决战2011,"郎阚天下"新年必听的第一堂课 十二五先机在哪里?2011年开篇布局如何谋划?世界经济的困局会怎样影响中国?中 国经济将如何发展?企业如何应对?问题重重,纷繁复杂。。。怎么办? ============================================================================== 如何突围?! 全球金融危机的阴云未散,美国的量化货币宽松政策、希腊、冰岛、芬兰、西班牙等欧洲 国家债务危机又迭出不断!中国人民币的被逼升值、出口贸易摩察不断、央行加息、银行 贷款收紧、石油能源产品价格暴涨、农产品暴涨。。。中国经济航母向何处去?您的企业 向何处去?如何突围? 怎样突破?! 十二五规划,经济发展要转型,而战略重点和路径是什么?扩大内需的策略;推进城镇化 的模式;发展现代产业体系的领域;增强科技创新能力的方向等又在哪里?而您的企业面 临的是机会还是威胁,该如何主动应对实现突破呢? ------------------------------------------------------------------------------ 费用说明: □嘉宾席:3800元/人(含听课费,教材费) □贵宾席:5800元/人(前排就坐,并由主讲老师当场Face TO Face解答企业一个问题和赠 送投融资论坛视频一套。) □团体席:3人套票1000元;5人套票15000元;10人套票25000元 谁应该参加: 董事长、总裁、总经理、财务总监等 主办单位:同彰财经(上海)研究中心 协办单位:M-M-C管理学院 全国统一服务热线:400-8899,628 华东地区专线:021-5109,9475 广东地区专线:020-3452,0981 电邮:chinaipo@163.com ============================================================================== 研讨会内容: 第一部分:2011经济趋势,企业怎么办? 主讲:郎咸平(1月14日全天) ◆要点: 1、下一轮发展,演变的轨迹会是怎样, 谁将成为新的崛起、主宰;谁又将沉沦、被淘汰 出局; 2、股市投资、楼市投资、金市投资。。。您的投资放在哪个篮子里,放在哪里的篮子里, 才能最保值、最增值! 3、通货膨胀,将可能如何演绎?何时囤货,囤多少?又何时握有现金?CPI风险、利率风 险、汇率风险,如何规避? 4、汇率还会上升,以多大的幅度上升?外贸型企业如何应对? 5、利率上升,存款准备金提高,流动性会发生怎样的变化?宽松货币格局会逆转吗?标志 是什么? 6、城镇化发展,会带动哪些行业,房地产企业投资该如何进退,商业地产、住宅地产、工 业地产,谁最有前景? 7、稀土的战争、铁矿石的战争、钾盐的战争。。。资源争夺战,您的企业是否该参与?如 何参与?通过期货市场,还是通过兼并收购?策略如何定? 8、制造业企业:如食用油加工企业、棉纺企业、金属材料加工企业等,如何应对原材料上 涨?如何保持足够的价格发言权? 第二部分:资本市场动荡,企业怎么办? 主讲:阚治东(1月14日下午分场) 1、国际资本市场波动解读以及会如何演变?中国资本市场是否一枝独秀? 2、中国创业板、香港创业板、美国创业板(NSDQ),到哪里上市较好?如何选择? 3、国际板推出的影响会怎样?B股有机会吗? 4、风险投资喜好什么样的企业?有什么判断标准? 5、中国私募股权基金发展面临的机遇和挑战在哪里? 6、企业上市如何决策,是否要上市?在哪里上市?何时退出? 第三部分:经济转型,企业怎么办? 主讲:王德培(1月15日上午) ◆要点: 1、十二五,国家经济转型,哪些行业将最有希望先转先行先成功; 2、您的企业适合转型吗、如何转型、又如何达到转型成功? 3、早转、晚转,何时开始最好!早转可能成为先烈,晚转可能成为被动,如何决策? 4、内需启动,哪些行业最受益,中国的增长动力会以怎样的路径发展? 第四部分:政府调控,企业怎么办? 主讲:严介和(1月15日下午) ◆要点: 1、政府调控,哪些方面出重拳; 2、政商谈判秘诀和政府公关之道; 3、中国BT模式鼻祖震撼解读从BT到BOT的发展历程; 4、太平洋的资本运营空前揭秘; 5、"常在河边走,就是不湿鞋"的企业经营风险规避; 6、企业并购重组、产业转型、低成本扩张的经典案例; 7、太平洋短短一年内资产飙升上百亿元的独特盈利模式之奥秘; 8、太平洋招招致胜的企业文化金牌架构; 9、严氏"一流企业做文化"的深度探析; 10、"赔5万不如赔8万,掘取第一桶金"入选哈佛的经典案例亲自解读; 11、太平洋独特的材财管理模式探秘; 12、"从司机到总裁、电梯里提拔员工"的辨才之道; ============================================================================== 专家介绍: ◆郎咸平: 1986年获得沃顿商学院金融学博士学位,曾经执教于沃顿商学院、密歇根州立大学、俄亥 俄州立大学、纽约大学等。现任香港中文大学教授。曾担任世界银行公司治理顾问,深交 所公司治理顾问,�洲开发银行的中国银行改革治理顾问,香港政府财经事务局公司治理 项目顾问。 专家荣誉: 国内媒体评为中国2001年-2003年全国财经人物,2003年荣登世界经济学家名人录, 公认 为世界金融学的顶级学者。唯一从2005年开始发布的经济、金融、企业经营预测都准确的 专家,业界均称"中国经济跟着郎咸平预测而演变" ◆阚治东:中国创业投资行业和证券行业的领袖人物,众多财富神话的缔造者。 1990年,阚治东先生创立申银证券公司,并担任总裁、法人代表,后将万国证券合并,任 申银万国证券公司总裁,法人代表。在阚治东先生领导下,申银万国自成立以来连续多年 成为国内规模最大、盈利能力第一的证券公司。期间,阚治东先生领导团队创造了许多中 国证券金融领域的"第一",包括:第一个A股发行,第一个A股、H股同时发行,第一个B 股发行,第一个证券营业部,第一个股票指数,第一个证券研究所,主持了中国证券行业 第一起兼并收购等等。 1999年,创立深圳市创新科技投资有限公司(深创投),并担任总裁。阚治东先生在深创 投集团期间领导的创业投资项目已有34家在国内外证券交易所上市,上市地点包括上海、 深圳主板、深圳中小板、香港主板及创业板、美国纽交所、纳斯达克、OTCBB、韩国KOSDAQ 、澳大利亚证交所、德国证交所、加拿大证交所、新加坡证交所等等。所投资的上市企业 取得数倍至数十倍的投资收益。其中包括:金证股份(投资收益20倍)、中材科技(投资 收益22倍)、科陆电子(投资收益28倍)、同洲电子(投资收益31倍)、潍柴动力(投资 收益74倍)等等。 2005年,创立深圳市东方现代产业投资管理有限公司,并担任总裁。阚治东先生与尉文渊 先生(上海证券交易所第一任总经理)共同领导团队利用自有资本投资了包括华锐风电、 上海新生源等多个优质项目,目前总投资增值已经超过25.64倍。 阚治东先生先后担任中国证券业协会常务理事,上海证券业协会会长,上海证券交易所副 理事长,深圳证券交易所理事、深圳市创业投资同业公会第一任会长等职。并获得了中国 优秀青年企业家、上海青年企业家金鹰奖、中国最活跃风险投资人等荣誉称号。 ◆王德培:上海福卡经济预测研究所所长,中国经济体制改革研究会副会长,享受国务院 特殊津贴,领衔完成国家发改委、亚洲开发银行、中国电信、宝钢集团、证券机构等单位 的大型咨询课题。参与研讨国家十二五规划,担任央视财经频道、上海第一财经预测、解 读十二五规划专家。 ◆严介和: 中国太平洋建设集团创始人,华佗论剑首席专家,《新论语》撰稿人,2005年 胡润中国富豪榜第二名,首届中国企业十大杰出管理人物,首届内地十大华商领袖,中国 经济十大新闻人物,亚太最具创造力华商领袖。 ============================================================================== 参加回执(传.真:020-62351993 021-51062638)
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